Refund Guidelines

Your satisfaction with our metabolic solutions is our primary objective. If our product does not align with your requirements, we provide a clear and simple return process.

Eligibility Window

You have a 30-day window following delivery to initiate a return request. To qualify, all items must be returned to our facility in their original condition with all seals unbroken.

Return Procedure

To begin your request, reach out to our support department with your transaction details. Once our team has confirmed the condition of the return, your refund will be processed back to your original payment method within 7 to 10 business days.

Damaged Deliveries

In the event that your shipment arrives compromised or damaged, we will promptly facilitate a replacement at no additional cost to you.